Orders & returns.
- Spycraft ships products worldwide by DHL and UPS.
- We only use UPS, Royal Mail and DHL for logistics, however you can arrange delivery using your own preferred logistics company and have products picked up should you wish to do so.
- We offer you a choice for delivery, if you are not sure what service to use don’t worry as both DHL, UPS, and Royal Mail are available.
Delivery in the UK – EU & International.
We ship orders worldwide by DHL and UPS.
Private corior service.
- For private delivery please check out and select “private delivery” option, to complete your order.
- Once payment is made through the web site, we will then schedule your delivery.
- All products are wiped down with an anti-bacterial wash before being packaged and sealed.
- Please note, private delivery can be expensive for any company, so location and order totals will be relevant.
- Spycraft ships products worldwide by DHL and UPS, However “private delivery service” are only available in the UK.
- Private delivery must be pre-arranged & it’s only avalible to customers who purchase throuhg the website.
- Trading for over 30 years – we are experienced in international logistics and understand Import / Export processes.
- We can advise you on the choice of courier so please ask us if you are not sure of the best agent for your shipment.
- We ship to the EU usually within 24 – 48 hours and internationally 48 to 72 hours depending on service selected.
- All orders placed before 2.30 pm will usually be dispatched for next day delivery in the UK.
- The times above for shipping are based on GMT. Your package will always arrive in discreet packaging.
- Usually, we add a return address that does not have reference to SPYCRAFT, to safeguard your privacy.
- Please do not return any item purchased unless we have authorised you to do so in advance.
- Protocol & returned items, We cannot accept back any items unless arranged beforehand with email authorisation.
- Returns without authorisation or our RMA code will not be processed.
- Accordingly, items returned without authorisation will not be refunded or credited.
- Please use the contact page to request or return products, in advance of sending back to us.
- You will need your sales invoice sent to you by email, at the time of purchase.
- For more information regarding returns please see our terms and conditions. Spycraft®