Orders & Returns

Delivery UK, EU & International:
All orders placed before 2.30pm will usually be dispatched for next day delivery in the UK. We ship to the EU usually within 3 to 5 working days.
The times above for shipping are based on the Royal Mail & Parcel force worldwide.
In some cases you will arrange a specific method of shipping or delivery, to do this please contact us first and arrange directly after the
purchase or before the purchase. 
If we do not get any information regarding shipping then the items will be dispatched in the usual way listed above.
Please do not return any item purchased unless we have authorised you to do so in advance.
We have a protocol regarding returned items & cannot except back any items unless arrange beforehand directly with you by way of
phone conversation or email authorisation.
Any item returned without authorisation or RMA form will not be processed and will most probably not find its way to our service team,
accordingly items returned without authorisation will not be refunded or credite
d. Please use the contact us page below if you have to return
any order, briefly let us know if you have an issue with anything to do with your order