Orders & Returns

Delivery UK, EU & International

All orders placed before 2.30pm will usually be dispatched for next day delivery in the UK. We ship to the EU usually within 48 hours,
internationally 2 to 5 working days depending on sevice.

The times above for shipping are based on GMT Royal Mail & Parcel force worldwide and DHL next day.
In some cases you will arrange a specific method of shipping or delivery, to do this please contact us first and arrange directly after the
purchase or before the purchase. 
If we do not get any information regarding shipping then the items will be dispatched in the usual way listed above.

Returns
please do not return any item purchased unless we have authorised you to do so in advance.
We have a protocol regarding returned items & cannot except back any items unless arrange beforehand by way of phone conversation or email authorisation.

Attention
Any item returned without authorisation or RMA form will not be processed and will most probably not find its way to our service team.
Accordingly items returned without authorisation will not be refunded or credited. 
Please use the contact page to request any return of products.