How to Recommend Keyloggers to Your Private Investigation Clients
A keylogger is a tool that monitors the activities happening on a computer. The term keylogger is derived from the full name of the tool, that is, key stroke logger. They track and record every key input making it possible to covertly know what was typed while the computer was in use. Advanced technology means proper time stamping of the activities and, on hardware keyloggers, there is usually enough storage space to store accumulated data for long periods.
Keyloggers are available in two different kinds, hardware keyloggers, and software keyloggers. They all serve the same purpose but in different ways. They all work in the background taking note of each keystroke made, creating a trail and history of the computer use. As a monitoring tool, they are among the most effective since some especially hardware devices can hardly be detected by most anti-spyware software.
Software Keyloggers tend to have more features, but come with the heightened risk of being spotted by anti-virus or spyware software. That being said, most developers make software that is difficult to detect and will run secretly in the background at all times. The software will log any keystrokes entered, including passwords, any websites visited and applications used, and will take screenshots of each new application and website at user defined intervals. In short, almost any activity on the computer will be logged - some applications even have the option to record webcam and microphone use. Hardware keyloggers may have more limited features, but are small and undetectable - they attach to a port or can be attached to the end of keyboard cable to look like part of the cable.
For a private investigator, keyloggers can be very useful to solve a problem that involves the use of computers. Since you may need to obtain data, it has to be covertly done without raising suspicion of the person or people under investigation. One option is to use keyloggers, but first must convince the client of their importance. Clients could have a rather negative reputation of keyloggers, and a lack of confidence if they will work, among other issues. Any marital case you’re working on could benefit from the use of a keylogger on the partner’s home computer or phone. And the cases that could benefit most from the use of a keylogger are those that involve an office, employer or employee, as office computers can easily be monitored. It’s important, though, that you know the laws in your own country regarding computer use and ownership. Here are some tips on how to go about recommending Keyloggers to your clients.
1. Identify the clients most in need of a keylogger
If you cannot undertake your investigation using other technological means, then suggest the potential use of keyloggers. Clients are much likely to take up keyloggers if they really see the need for keyloggers with no other option available. Clients who most likely will require the use of keyloggers include corporate clients who want to monitor espionage, fraud or use of resources. Spouses wishing to investigate infidelity of their partners through emails, social media sites and emails will also be in a greater need of keyloggers. People who usually use this keyloggers are parents who intend to monitor their kids online.
2. Address the client’s fears
A monitoring tool can easily get clients into trouble for breach of privacy. The first fear is the legal factor and to what extent is it legal to use the keylogger, and when does it become illegal. Go through the parameters with the clients and help them understand when it is or isn’t a safe option. The other common fear is whether the keylogger will work and whether they will be found out. This is usually a major fear with people interacting with keyloggers for the first time. Let them understand how the keylogger you are choosing works and what their role will be in collecting data. Show them how easy the whole process will be an recommend specific keyloggers.
3. Ability of clients to use the keyloggers
Whatever keylogger you recommend should match the client’s technical ability and the purpose it is being used for. It should also offer the required convenience. Spouses and clients without the technical know-how may not handle the configuration aspects and installation of software keyloggers. To such clients, the convenience of hardware keyloggers and their ease-of-use come in handy. Software keyloggers may offer more ability in terms of the data collected and how it is collected, and tend to work more with tech-savvy clients. You also have to consider how the data from keyloggers will be retrieved. Where the client cannot physically do it either due to lack of technical ability or the lack of access, then the keylogger has to support remote data retrieval.
4. Show them benefits of the keyloggers
Given this is an investment on the client’s part, they will be easily convinced if they understand the several benefits of the keyloggers. Show them how they can work as a backup for documents, evidence and the several other uses. This makes having a keylogger more appealing in the long term.
5. Offer constant support
Recommending keyloggers to clients should come with the offer of support as they use it. This starts from the point of selecting and identifying the suitable keyloggers, installation or setup, retrieving data and any other issue arising. This builds confidence in the clients and also makes your work easier since the keyloggers are utilized correctly so you get the needed information.
John Martin is a keylogger expert and contributes to the Keylogger Review site - Keylogger Downloads. To read reviews of the latest software and hardware keyloggers head to