Terms & Conditions

Website usage terms and conditions 
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Spycraft’s relationship with you in relation to this website. 
The term ‘Spycraft’ or ‘us’ or ‘we’ refers to the owner of the website, Our company registration number is 6431993 England.
The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:
• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without Spycraft’s prior written consent. 
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Nirvana Global Ltd (Trading as spycraft)® Reserve all rights to discontinue any service provided to a customer & refuse to supply any customer found to be engaging in any kind of unlawful activities in relation to the services or products supplied by Nirvana Global Ltd 
(Trading as spycraft), No refunds will be given and no goods will be accepted back for any type of credit or refund.

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Terms and Conditions of Business (T&C’s)

 

General: 

  • All sales are subject to the following trading terms they do not affect the consumers' statutory rights.
  • Product specification and compatability: Equipment and services are supplied as advertised on our web pages, however we cannot guarantee compatability or suitability for your purpose or connectivity; it is the responsibility of the purchaser to check this prior to ordering. E&OE
  • Order acceptance: We reserve the right to accept or reject any order for any reason whatsoever. No order will be considered binding unless and until it is accepted in writing or by phone or email by the seller.
  • Pricing: All prices quoted are in £ sterling and are subject to variance of exchange rate and any local, government or import tax or duty.
  • Payment terms: Cash, cheque (subject to clearance), credit/debit card (inc. AMEX), bank draft/building society cheque, bank transfer or Paypal. Express clearance is available at an extra charge. Western Union payments accepted subject to prior agreement. Please email details in advance
  • Account customers: We do not provide credit accounts - cash accounts are avaleble and payment is strictly 24 hours subject to acceptance.
  • Title of goods: Title of the goods remains with Nirvana Global Ltd until full payment has been received.
  • Delivery charges: Quoted for UK mainland addresses only; Highlands, Islands and Northern Scotland will attract a surcharge.
  • Despatch times: All desptach times are estimates and we cannot be held responsible (loss or otherwise) for delays due to shippers, customs or other outside agencies.
  • Warranty: All goods are provided with a 12 month warranty; under the terms of the warranty the seller will either: Repair; replace or refund. The sellers decision is final. (This does not affect your statutory rights).
  • Shortages: damages or returns: Any shortages or damage to your delivery must be advised to the company within 3 days of delivery; notice MUST be in writing to our address or email. Prior to return a Returns Materials Authorisation Form (RMA) must be completed and acknowledged by us. Subject to an acknowledged RMA we will collect, replace, repair or refund the equipment free of charge.
  • Stock and availability: All goods are offered subject to stock and availability; if for any reason they are no longer available we will try to offer an alternative product, otherwise we reserve the right to cancel the order and make a full refund.
  • Your statutory rights in the UK under the Distance Selling Regulations: Under The Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel a contract within seven days, starting from the day after you take delivery of the goods (a "cooling off" period). You have the right to cancel for any reason without penalty. 
  • If you wish to cancel a contract, please write to us, fax us or e-mail clearly stating your full details, invoice number and cancellation instructions. Once you have cancelled the contract, you have a legal "duty of care" to take good care of the goods. You must return the goods to us at your expense to the following address. We advise that you use a recorded-delivery service for small items and an insured courier service for larger items. Please mark all parcels clearly with your returns number (RMA). Goods must be returned in the same conditions as they were received and all packaging included. Software, audio or video recordings that have been opened cannot be returned, once they are opened they are considered to be sold.
  • Restocking fee: Any product that has been tampered with; warranty seal broken or otherwise mis-used will be subject of a repair/re-stock fee or refused a replacement or full-refund. All equipment is security marked and serial numbers recorded to insure against fraudulent return.

Statutory rights: These terms and conditions do not affect the statutory rights of the consumer.

 

Nirvana Global Ltd t/a Spycraft
Harben house
Tickford street 
Newport pagnell
Buckinghamshire
MK169EY
England

Registration number 6431993
Tel 03333222007

 

mail@spycraft.co.uk

 

The full regulations can be viewed at http://www.hmso.gov.uk/si/si2000/20002334.htm
Consumer Law
These terms and conditions do not affect the statutory rights of the consumer.

 

Nirvana Global Ltd (Trading as spycraft)® Reserve all rights to discontinue any service provided to a customer & refuse to supply any customer found to be engaging in any kind of unlawful activities in relation to the services or products supplied by Nirvana Global Ltd (Trading as spycraft), No refunds will be given and no goods will be accepted back for any type of credit or refund.

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Copyright notice 
This website and its content is copyright of Spycraft - © Spycraft 2010. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
• you may print or download to a local hard disk extracts for your personal and non-commercial use only
• you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

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Business privacy policy
Spycraft uses and protects any information that you give Spycraft when you use this website.
Spycraft is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Spycraft
 may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st April, 2010.

We may collect the following information:
• name contact information including email address
• demographic information such as postcode.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at mail@spycraft.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to [address].
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.